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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Unidad 26 Mz. 20 Lote 1-1 Sm.3, Puerto Morelos, Mexico, 77580

Across a private beach, Dreams Jade Resort & Spa is a luxury all-inclusive complex featuring three outdoor pools and eight restaurants. The resort caters to families with dedicated clubs for kids and teenagers, promoting exploration and nature activities.

Rooms & Amenities

The spacious guestrooms at Dreams Jade Resort & Spa feature Mediterranean décor, air conditioning, and some include whirlpool bathtubs and flat-screen televisions. Guests also enjoy access to private balconies with sea views.

Dining & Leisure

Dining options at the resort include gourmet à la carte restaurants and buffet meals, catering to diverse culinary preferences. Guests can unwind at a great selection of bars and lounges for drinks and snacks throughout the day.

Leisure & Activities

The Dream Jade Resort & Spa features various leisure activities including a hydrotherapy spa, water sports facilities, and entertainment venues for all ages. Nearby, guests can access cenotes for activities such as snorkeling and kayaking.

Business & Location

Business facilities include a conference center and meeting room totaling 10,710 square feet. The resort is located 0.1 miles from the beach and 18 miles from Cancun International Airport, easily accessible by local bus services.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Oceanfront Junior Suite
Max:
2 persons
700 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Bathtub
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Junior Suite
Max:
2 persons
700 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Bathtub
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Club Oceanfront King Room
Max:
2 persons
765 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Bathtub
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center
Puerto Morelos 1.7 mi
Airports
Cancun (CUN) 18.1 mi
Aeropuerto de Playa del Carmen (PCM) 24.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Diving
  • Snorkeling
  • Canoeing
  • Cycling
  • Tennis court
  • Golf course
  • Pool tables
  • Darts
  • Table tennis
  • Archery
  • Yoga class
  • Aerobics
  • Fishing

Services

  • Paid shuttle service
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Baby stroller
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Heated swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Unidad 26 Mz. 20 Lote 1-1 Sm.3, Puerto Morelos, Mexico, 77580
Map view
Unidad 26 Mz. 20 Lote 1-1 Sm.3, Puerto Morelos, Mexico, 77580

Reviews and Ratings <br />

Feedback from previous guests about their experience.
76%
loved the resort and would return for another relaxing stay
7.6/10
Very good
Rooms
7.2
Location
8.2
Service
8.0
Dining
6.2
Guest reviews
7.6/10
based on 5 reviews
4.5/5 based on 13830 reviews
8.4
8.4/10 based on 345 reviews
#12 of 46 hotels in Puerto Morelos based on Tripadvisor
Mia
United Kingdom, February  2025
7.8/10

I had a wonderful experience at Now Jade, as it provided a fantastic escape with a lovely beach, clean facilities, and a great atmosphere. The service was truly exceptional, with friendly staff making my stay even more enjoyable. However, the food quality could use some improvement as not all meals were satisfying. Overall, it was a memorable vacation that left me feeling relaxed and welcomed.

Rooms
7.0
We stayed in a spacious room with a spectacular ocean view and comfortable double beds. The layout was great for us and provided ample space, but it could benefit from some updates and deep cleaning.
Service
9.0
The service was tremendous, especially from the staff who were always quick to assist, such as Rafael, who helped us find lounge chairs and brought towels whenever we needed them.
Location
10.0
The location was perfect, right on the beach with beautiful palm trees surrounding the area, creating a paradise-like atmosphere.
Dining
5.0
While the breakfast buffet had decent variety, the other dining options left something to be desired in terms of flavor and quality.
Facilities
8.0
The resort's facilities were clean and well-kept, with a lovely infinity pool overlooking the ocean, which I really enjoyed.
Penelope
United Kingdom, January  2025
8.6/10

My stay at the resort was truly wonderful, with clean and beautiful grounds, as well as fantastic dining options that impressed me at every meal. The staff made the experience even better with their attentive service and friendliness, creating a welcoming atmosphere. However, the room temperature control could have been better, as it didn't cool down as expected. Overall, the hotel offered great value for money, and I would definitely consider returning in the future.

Rooms
7.0
The rooms were spacious and clean, but the air conditioning struggled to cool adequately, even after multiple conversations with the staff.
Service
10.0
The service was fantastic, with the staff working tirelessly to maintain the resort while always greeting us with smiles.
Location
8.0
The location is lovely, with easy access to the beach, although there was some seaweed washing ashore at times.
Dining
9.0
Dining was a highlight of my stay, with delicious food served in all the restaurants and exceptional service from the waitstaff.
Facilities
9.0
The pools and beach area were well-maintained, providing a comfortable setting to relax and enjoy.
Sebastian
United Kingdom, November  2024
5.4/10

Our stay had its highlights and lowlights. The hotel boasts a lovely pool area and spacious rooms, but we faced several issues that tarnished the experience. While the entertainment staff was energetic and engaging, the food and service fell short of expectations. Additionally, the hotel seemed more suited for shorter stays, prioritizing wedding parties over regular guests.

Rooms
6.0
The rooms were spacious with a nice layout, but we encountered a strong sewage odor during our stay.
Service
5.0
While the housekeeping staff was attentive and friendly, the overall service left much to be desired, particularly in terms of addressing our complaints.
Location
5.0
The hotel has a beautiful setting, but accessing nearby attractions can be a challenge due to its distance from the main area.
Dining
5.0
The food quality was disappointing for a five-star standard, with limited drink options available.
Facilities
8.0
The pool area was well-kept and enjoyable, featuring a baby pool and an infinity pool with a stunning ocean view.
Justin
United Kingdom, November  2024
8.6/10

I had an incredible time at the resort, especially enjoying the fantastic service and the beautiful beach. The rooms were comfortable and met our needs but did have a few minor issues. The dining experience was delightful, with a variety of options, though some meals could use a bit more variety. Overall, it was a great value for money, making my stay truly memorable.

Rooms
7.0
The rooms were comfortable for our family, but the junior suite was smaller than expected, with some old furniture and minor cleanliness issues upon arrival.
Service
10.0
The service was exceptional throughout our stay, especially with thoughtful gestures from the staff that made us feel special.
Location
9.0
The resort is perfectly situated right on the beach, providing a beautiful and relaxing atmosphere.
Dining
8.0
Dining options were plentiful with delicious food at the restaurants, although there’s room for more variety in certain meal times.
Facilities
9.0
The facilities were well-maintained and offered great amenities including a spacious pool area and beautiful beach access.
Emma
United Kingdom, September  2024
7.6/10

My stay at Now Jade Riviera Cancun had its ups and downs. On the plus side, the clean surroundings and comfort of the rooms made for a pleasant getaway. The service from the staff was commendable, with several familiar faces making our experience feel special. However, the quality of the dining was disappointing, particularly when it came to flavor, and the customer service experience during my pre-arrival inquiries was frustrating. Overall, it's good value for a relaxing time in the sun, but expectations around food should be managed.

Rooms
9.0
The rooms were spacious and comfortable, featuring a lovely sitting area, big bathrooms, and a king-size bed, which made for a great stay.
Service
7.0
While I encountered some initial frustration with customer service over the phone, the on-site staff proved to be very friendly and accommodating during our stay.
Location
9.0
The resort is well-located, close to the beach and easy access to nearby attractions like Isla Mujeres. The cleanliness and views were absolutely stunning.
Dining
5.0
Unfortunately, the food quality was quite underwhelming, with most meals lacking flavor. The breakfast buffet was decent, but overall it didn’t meet expectations.
Facilities
8.0
The pool area was well-maintained, and I enjoyed the activities offered. There’s a good range of amenities that cater to relaxation.
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Rooms and Guests2 Guests, 1 Room