Dreams Jade Resort & Spa, Puerto Morelos ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Unidad 26 Mz. 20 Lote 1-1 Sm.3, Puerto Morelos, Mexico, 77580

Dreams Jade Resort & Spa offers a luxury all-inclusive experience set on a private beach with a wide range of amenities. Guests can enjoy multiple pools, eight dining venues, and a hydrotherapy spa. This 5-star Puerto Morelos hotel is ideal for families and couples seeking relaxation and activities.

Rooms & Amenities

Dreams Jade Resort & Spa features comfortable guest rooms designed with Mediterranean décor, offering amenities such as flat-screen televisions, whirlpool bathtubs, and private balconies. Suites with ocean views include Jacuzzis and spacious seating areas. The property also provides an exclusive Preferred Club lounge and adults-only pool access.

Dining Options

Dining options at Dreams include buffet meals and gourmet à la carte cuisine across its eight restaurants. Guests can also relax at various bars where they can enjoy refreshing drinks. The availability of diverse culinary experiences ensures all preferences are met.

Leisure & Activities

Leisure activities at the resort incorporate a range of entertainment venues for all ages, including specialized clubs for children and teenagers. Guests can engage in water sports such as kayaking and snorkeling, with access to the world's second-largest coral reef. A full-service spa offers massages and body treatments.

Location & Transportation

The resort is set 3 km from Puerto Morelos downtown and is 30 km from Cancun. Nearby landmarks include the National Reef Park of Puerto Morelos and Dr. Alfredo Barrera Marin Botanical Garden. Bus transport is available for guest convenience.

“The hotel is beautifully nestled among palm trees, creating a serene oasis with stunning ocean views from the infinity pool.”view full review

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“Exceptional service and memorable experiences throughout our stay!” view full review

Top location:Highly rated by recent guests(8.2)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

The hotel Dreams Jade Resort & Spa serves a full breakfast for free.

There are no extra beds provided in a room.

Pets are allowed on request.

Year renovated:2008

Number of floors:4

Number of rooms:550

Former name

now jade riviera cancun

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite Ocean Front King Bed

Max:

2 persons

700 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Bathtub

room details

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Junior Suite Tropical View King Bed

Max:

2 persons

700 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Bathtub

room details

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Preferred Club Ocean Front King Bed

Max:

2 persons

765 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Bathtub

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Puerto Morelos 1.7 mi

Airports

Cancun (CUN) 18.1 mi

Aeropuerto de Playa del Carmen (PCM) 24.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experience

During my stay, I truly enjoyed the variety of restaurants available. Each dining spot offered something unique, but the Asian restaurant, Spice, particularly stood out for its atmospheric design. The food was good, especially the teppanyaki experience where the chef showcased impressive cooking skills. We left with our taste buds satisfied and eager for the next meal!

Camila12. USA, 2024-03-15Read full review on

Really good Spa Experience

I indulged in the full spa experience during my stay, which was absolutely amazing! The staff was professional and attentive, providing a relaxing atmosphere that was perfect for unwinding after long days in the sun. I could have spent hours there, but five hours of pampering left me feeling rejuvenated and refreshed.

Isabella34. UK, 2024-05-01Read full review on

Comfortable and Spacious Room

Our preferred club junior suite was both spacious and comfortable. It had a separate living area and a bedroom, providing ample space for my family. The cleanliness and attention to detail made our stay even more enjoyable, and the stunning views from our balcony were the cherry on top!

Victor76. Canada, 2024-04-20Read full review on

Fun Activities for Kids

The entertainment options for kids were fantastic! My children thoroughly enjoyed the organized pool activities like aqua aerobics and games. The staff made sure everyone felt included, which added to the overall fun. It was comforting to know that they were having just as great a time as we were!

Steven89. Australia, 2024-06-10Read full review on

What’s included

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Cycling
Tennis court
Golf course
Billiard tables
Darts
Table tennis
Archery
Yoga class
Aerobics
Fishing

Services

Paid shuttle service
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Baby pushchair
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Unidad 26 Mz. 20 Lote 1-1 Sm.3, Puerto Morelos, Mexico, 77580

Map view

Unidad 26 Mz. 20 Lote 1-1 Sm.3, Puerto Morelos, Mexico, 77580

City landmarks

Park

Dr. Alfredo Barrera Marin Botanical Garden

4400 ft

Beach

National Reef Park of Puerto Morelos

1.8 mi

Sanctuary of Hope

1.2 mi

Puerto Morelos

Faro Inclinado

1.8 mi

Puerto Morelos Lighthouse

1.7 mi

Ruta de los Cenotes

Cenote La Noria

1.8 mi

Av. Javier Rojo Gomez Lote 3

Catholic Church

2.0 mi

Av Rojo Gómez s/n

Artisans Market

1.6 mi

Church

Parroquia San Jose Obrero

1.7 mi

San Jose Catholic Parish

1.7 mi

morales

Puerto Morales Botanical Gardens

1.8 mi

Puerto Morelos Town Square

1.7 mi

Letters of Puerto Morelos

1.8 mi

Av Jose Maria Morelos y Melgar

welovepuertomorelostours

1.8 mi

Lighthouse

Leaning Lighthouse

1.8 mi

Public Building

Palacio Municipal de Puerto Morelos

1.8 mi

Puerto Morelos Reef

1.8 mi

Puerto Morelos

Day & Night Beach Club

2.0 mi

Diveshop Diverspoint

1.8 mi

nuestra senora de Guadalupe

1.8 mi

La Ventana al Mar

1.8 mi

Puerto Morelos

club de playa

1.9 mi

Beach

Club de playa Villas La Playa

1.9 mi

Ruedo de toros

1.9 mi

Store

Playa Publica puerto morelos

2.0 mi

Ojo de Agua Beach

2.0 mi

Mercado Municipal

2.0 mi

Park

Arrecife De Coral

2.0 mi

Carretera Tulum-Cancún

Santuario de la Esperanza

2.5 mi

Reviews and Ratings <br />

Feedback from previous guests about their experience.

76%

loved the resort and would return for another relaxing stay

7.6/10

Very good

Rooms

7.2

Location

8.2

Service

8.0

Dining

6.2

4.5/5 based on 13830 reviews

#12 of 46 hotels in Puerto Morelos based on Tripadvisor

Mia

United Kingdom, February 2025

7.8/10

I had a wonderful experience at Now Jade, as it provided a fantastic escape with a lovely beach, clean facilities, and a great atmosphere. The service was truly exceptional, with friendly staff making my stay even more enjoyable. However, the food quality could use some improvement as not all meals were satisfying. Overall, it was a memorable vacation that left me feeling relaxed and welcomed.

Rooms

7.0

We stayed in a spacious room with a spectacular ocean view and comfortable double beds. The layout was great for us and provided ample space, but it could benefit from some updates and deep cleaning.

Service

9.0

The service was tremendous, especially from the staff who were always quick to assist, such as Rafael, who helped us find lounge chairs and brought towels whenever we needed them.

Location

10.0

The location was perfect, right on the beach with beautiful palm trees surrounding the area, creating a paradise-like atmosphere.

Dining

5.0

While the breakfast buffet had decent variety, the other dining options left something to be desired in terms of flavor and quality.

Facilities

8.0

The resort's facilities were clean and well-kept, with a lovely infinity pool overlooking the ocean, which I really enjoyed.

Penelope

United Kingdom, January 2025

8.6/10

My stay at the resort was truly wonderful, with clean and beautiful grounds, as well as fantastic dining options that impressed me at every meal. The staff made the experience even better with their attentive service and friendliness, creating a welcoming atmosphere. However, the room temperature control could have been better, as it didn't cool down as expected. Overall, the hotel offered great value for money, and I would definitely consider returning in the future.

Rooms

7.0

The rooms were spacious and clean, but the air conditioning struggled to cool adequately, even after multiple conversations with the staff.

Service

10.0

The service was fantastic, with the staff working tirelessly to maintain the resort while always greeting us with smiles.

Location

8.0

The location is lovely, with easy access to the beach, although there was some seaweed washing ashore at times.

Dining

9.0

Dining was a highlight of my stay, with delicious food served in all the restaurants and exceptional service from the waitstaff.

Facilities

9.0

The pools and beach area were well-maintained, providing a comfortable setting to relax and enjoy.

Sebastian

United Kingdom, November 2024

5.4/10

Our stay had its highlights and lowlights. The hotel boasts a lovely pool area and spacious rooms, but we faced several issues that tarnished the experience. While the entertainment staff was energetic and engaging, the food and service fell short of expectations. Additionally, the hotel seemed more suited for shorter stays, prioritizing wedding parties over regular guests.

Rooms

6.0

The rooms were spacious with a nice layout, but we encountered a strong sewage odor during our stay.

Service

5.0

While the housekeeping staff was attentive and friendly, the overall service left much to be desired, particularly in terms of addressing our complaints.

Location

5.0

The hotel has a beautiful setting, but accessing nearby attractions can be a challenge due to its distance from the main area.

Dining

5.0

The food quality was disappointing for a five-star standard, with limited drink options available.

Facilities

8.0

The pool area was well-kept and enjoyable, featuring a baby pool and an infinity pool with a stunning ocean view.

Justin

United Kingdom, November 2024

8.6/10

I had an incredible time at the resort, especially enjoying the fantastic service and the beautiful beach. The rooms were comfortable and met our needs but did have a few minor issues. The dining experience was delightful, with a variety of options, though some meals could use a bit more variety. Overall, it was a great value for money, making my stay truly memorable.

Rooms

7.0

The rooms were comfortable for our family, but the junior suite was smaller than expected, with some old furniture and minor cleanliness issues upon arrival.

Service

10.0

The service was exceptional throughout our stay, especially with thoughtful gestures from the staff that made us feel special.

Location

9.0

The resort is perfectly situated right on the beach, providing a beautiful and relaxing atmosphere.

Dining

8.0

Dining options were plentiful with delicious food at the restaurants, although there’s room for more variety in certain meal times.

Facilities

9.0

The facilities were well-maintained and offered great amenities including a spacious pool area and beautiful beach access.

Emma

United Kingdom, September 2024

7.6/10

My stay at Now Jade Riviera Cancun had its ups and downs. On the plus side, the clean surroundings and comfort of the rooms made for a pleasant getaway. The service from the staff was commendable, with several familiar faces making our experience feel special. However, the quality of the dining was disappointing, particularly when it came to flavor, and the customer service experience during my pre-arrival inquiries was frustrating. Overall, it's good value for a relaxing time in the sun, but expectations around food should be managed.

Rooms

9.0

The rooms were spacious and comfortable, featuring a lovely sitting area, big bathrooms, and a king-size bed, which made for a great stay.

Service

7.0

While I encountered some initial frustration with customer service over the phone, the on-site staff proved to be very friendly and accommodating during our stay.

Location

9.0

The resort is well-located, close to the beach and easy access to nearby attractions like Isla Mujeres. The cleanliness and views were absolutely stunning.

Dining

5.0

Unfortunately, the food quality was quite underwhelming, with most meals lacking flavor. The breakfast buffet was decent, but overall it didn’t meet expectations.

Facilities

8.0

The pool area was well-maintained, and I enjoyed the activities offered. There’s a good range of amenities that cater to relaxation.